Refund Policy

Damaged or defective item?

No worries, Please carefully inspect your orders as soon as you receive them. We will only offer refunds, replacements or exchanges for defective or damaged products when requested within 3 days of your receipt of the product. We do not offer refunds, replacements or exchanges beyond this point. Please contact us within 3 days of receival at info@theminiphone.com and we will assist you further regarding a return or a full/partial refund. You are responsible for the cost of a return. Refunds will be returned to the same method of order payment, or if chosen, by store credit that never expires.

 

 

Want to change or cancel your order?

We can cancel an order that has not been processed yet. In order to cancel your order, we must hear from you within 4 hours on the day of ordering. Otherwise your order will be processed and shipped out according to our terms. Please note that any orders that have already been packed or shipped cannot be cancelled. Contact us at info@theminiphone.com.

 

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Awesomeget is not responsible for destination country tax and/or duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. 

 

By purchasing from www.theminiphone.com, you accept and agree these terms and service.